Our Services

PRIVATE & COMMERCIAL INVESTIGATIONS

Magnified illustration with the word Facts on white background.Master Licence: 409502399

  • Missing Persons
    Family, friends, debtors and associates.  
  • Surveillance 
    The latest digital technology in video and still photography.
    Covert operatives in the workplace (fraudulent workplace claims) and infidelity claims.
    A comprehensive surveillance report and affidavits are provided.
  • Family Law Matters
    Divorce, hidden assets, proof of income (child support) and custody matters.  
  • Factual Investigations
    Personal injury claims, insurance fraud, employer claimant and witness statements and all relevant documentation. A detailed description of the scene of the accident, relevant environmental factors, comprehensive report and summation of liability.
  • Insurance Fraud
    Workplace injuries, fire & arson claim investigations (building, vehicles, boats) fraudulent disability claims, gathering of relevant documentation.
  • Drug Related Investigations
    Drugs are an enormous problem in society, affecting individuals at home, school and staff in the workplace.  
  • Theft in the Workplace
    Authorized installation of covert video cameras in line with the workplace surveillance Act. GM Investigations would obtain a warrant on your behalf to legally perform this service. All evidence will be passed on to the client for the appropriate action to be taken. Affidavits and briefs will be provided, to proceed with criminal charges through the appropriate law enforcement agency.

 

LICENSED PREMISES (BAR SNOOP)

bar

Have you ever wished that you could be a fly on the wall just so you could see what goes on when you’re not there? Thanks to Bar Snoop, now you can! A comprehensive report will be provided in the following:

  • Overall Perception
    Management, bartender appearance, time wastage, professionalism. 
  • Bar Presentation
    Signage, floor cleanliness, bar cleanliness. service response time, friendly service and sales.  
  • Cost Efficiency
    Spillage, wastage, theft, drinks to tip jar, free drinks, staffdrinks, crowding tills, leaving till open.   
  • Illegal Activities
    Unfortunately, we are not immune to such activities no matter how careful we are when hiring staff. 
  • Responsible Service of Alcohol
    Responsible Service of Alcohol (also known as RSA) plays a huge role in today’s hospitality industry. Knowing when and how to ‘cut off’ a patron is essential and determines how the bar is perceived, not only by the person who is ‘cut off’ but also by other patrons.

 

MERCANTILE AGENT SERVICES

Briefcase Series

  • Nationwide Process Service
    GM Investigations will issue, file and serve all statements of liquidated claims nationwide.
  • Repossession Services
    Inclusive of vehicle/equipment collection and associated logistics. 
  • Skip Tracing
    Field calls (door knocks), adult population index, electronic white pages and all compliant and approved search engines. 
  • Searches
    Land titles, ASIC & business name searches, national bankruptcy, supplier evaluation & trade reference reports.
  • Debt Collection
    We will collect these debts at an agreed commission rate:
    – Scale collections (quote on request)
    – The art of debt collection (system on request)
    – Performance collections (quote on request)
  • Litigation Matters
    This includes warrants and all legal matters as advised by our solicitors.

 

Technical Surveillance Countermeasures (debugging)

  • Electronic sweep of designated areas for unauthorised frequencies.
  • A physical examination of each area is conducted to ensure that no passive listening devices are secreted.
  • This includes desks, light fittings, a/c ducting, phone cabling, fire control devices, potted plants, picture frames, cupboards, etc.
  • Telstra installations in the designated areas are inspected. This includes checking the wiring of PABX’s and intermediate distribution frames ( IDF’S )
  • A written report is provided together with an assurance that at time of testing no unaccounted frequencies were detected.

Consulting Services

consulting_servicesGeorge Maamary and his senior consultants conduct seminars on all aspects of Surveillance and Pro-active Countermeasure’s Solutions for today’s rapidly growing security concerns and offer specialist services  (Ex-Licensing Co-ordinator and Licensing Sergeant) in the following areas;

  • Liquor licence applications to CLAGCA and OLGR, including licence transfers, licensed area re-definitions, authorised areas, name change etc.

  • Security audits and recommendations in relation to equipment and procedures (CCTV, safes, alarms, manpower, etc). 

  • Risk assessments and management, including Cash-In-Transit compliant reports. 
  • AUSTRAC – (Anti Money Laundering & Counter Terrorism Financing) assistance in legislative compliance and creation of AUSTRAC compliance program.  
  • Regulatory authorities liaison, including Police & OLGR
  • Advice regarding liquor, security & firearms related legislation